1. The purpose of collecting and processing personal data
The company FISTI d.o.o. collects and processes personal data for the following purposes:
– Keeping in touch with customers, marketing communication, sales promotion and customising content and offers.
– Analysing user behaviour on the website using the Clarity software to improve user experience and optimise content.
– Track email views and clicks on links to customise future messages and improve communication. In accordance with applicable legislation (GDPR and ZVOP-1), we obtain explicit consent for the use of cookies that allow us to track users.
2. Types of data we collect
We collect the following data in order to operate the system:
– First name, last name, email address, phone number and company name.
– Website behaviour data (page views, clicks, mouse movements) obtained through the use of Clarity and cookies.
3. Legal bases for data processing
We collect data on the basis of:
– The user’s explicit consent to the use of cookies.
– Consents for email notification.
– Legitimate interest in analysing behaviour on our website, provided that consent has been obtained.
4. Storage and security of personal data
– The data is stored in the territory of the Republic of Slovenia and is not transferred to third countries.
– Personal data is stored on a secure server and subject to regular security checks.
– We will retain the data until consent is withdrawn and then delete it permanently.
5. Rights of individuals
Users can request:
– Access to, editing or deletion of their data.
– Transfer of data to another provider.
– Termination of data processing and storage.
Requests can be sent to info@fisti.si or in writing to the company’s address.
6. Use of Clarity and cookies
We use Clarity to improve user experience and optimise the content on our website. We collect data on user interactions in order to:
– Understand how visitors use our website.
– Identify potential navigation problems and improve the functionality of the website.
– Customise content according to the needs and interests of users.
Clarity data collection method:
Clarity collects data through cookies that are stored on the user’s device and allows the following activities to be tracked:
– Page views and navigation through pages.
– Mouse movement, clicks and scrolling.
– Time spent on individual pages and how users interact with page elements.
The data collected is used solely for statistical analysis and optimisation of our website. We do not collect sensitive personal data such as passwords or credit card details. All data is processed anonymously and does not allow for the direct identification of users.
Consent for cookies:
We obtain the user’s explicit consent to use Clarity cookies when they visit the website. Users can adjust or cancel their cookie settings at any time through the settings on our website.
7. Further information and complaints
For clarifications regarding data processing, please contact us at info@fisti.si. Users may address any complaints to the Information Commissioner of the Republic of Slovenia, Zaloška 59, Ljubljana, or by visiting www.ip-rs.si. This policy ensures compliance with the law and transparency in the processing of your data.
Last change: 06/12/2024